Privacy Policy

How I collect, use, and protect information submitted through this website.

Last updated: draft template — not yet reviewed by an attorney. Please have this page reviewed by legal counsel before publishing.

Overview

This Privacy Policy describes how Dr. Donald Thigpen, operating as Wellness Collaborative ("I," "me," or "my"), collects, uses, and protects information submitted through this website (drthigpendc.com). It does not apply to information collected in person at my offices, which is governed separately by my HIPAA Notice of Privacy Practices, available on request at either office location.

Information I Collect

When you use this website, I may collect:

  • Information you voluntarily submit through the contact form (name, email, phone number, and message content)
  • Basic technical information such as browser type, device type, and pages visited, typically collected automatically through standard web analytics

How I Use Information

  • To respond to inquiries and scheduling requests submitted through this site
  • To improve the content and performance of this website
  • I do not sell or rent personal information collected through this website to third parties

Third-Party Services

This site may use third-party services for appointment scheduling (Jane App) and, if enabled, website analytics. These providers have their own privacy policies governing the information they process.

Protected Health Information

Please do not submit detailed medical history or protected health information through the contact form on this website. Detailed clinical information should only be shared in person, by phone, or through a secure patient portal.

Your Choices

You may contact me at any time to ask what information I hold about you or to request that it be deleted, using the contact information below.

Contact

Questions about this policy can be directed to drthigpendc@gmail.com or (346) 802-5893.

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